If you have travelled from China or have been in contact with someone confirmed as having coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house.
Instead ring 111 if:
You have been in China in the last 14 days and develop cough, fever or shortness of breath; or
You have been in contact with someone confirmed as having Coronavirus, even if you feel well.
ONLINE BOOKING APPOINTMENTS
Online booking appointments are temporarily suspended due to Corona Virus.
You can consult via online triage via our website or phone triage via our normal phone line.
Windrush Surgery is in the centre of Banbury, 500m from the Cross of nursery rhyme fame. The practice has been established for 40 years and our main surgery is an elegant extended Edwardian town house. The consulting rooms are all situated on the ground floor, as are the nurses' treatment rooms, providing easy access for the disabled. The practice manager, medical secretaries and admin team's offices are all based on the first floor.
We have a branch surgery about a mile away from our main surgery. We hold surgeries on two or three mornings a week and the local midwifery services holds clinics every Tuesday. Please note these are by appointment only. As our presence is part time any prescription requests or general queries are best directed to Windrush Surgery.
You may be aware that Windrush Surgery has undergone some changes. We have recently completed refurbishment of the building, this has afforded us an additional consulting room to help meet the demands of Banbury's and allows us to continue registering new patients.
There has also been additions to our clinical team, we are now joined by Dr John Goves and Dr Ant Goode.Towards the end of January 2019 DR Nicola Moerdyk will also be joining us. As a consequence we hope we are even better placed to provide you with the quality medical services you require.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
POLITE REMINDER TO ALL PATIENTS AND RELATIVES
Windrush Surgery offers an appointment only service, whether that is for a routine or an urgent appointment. If you require immediate medical assessment you are advised to attend your nearest Accident and Emergency Department.
Polite Notice For Cancellation Of Appointments
During the month of February 2020 96 patients did not attend their appointments, if you can not attend an appointment it is very important that you let the surgery know so that these appointment slots can be offered to other patients.
From 1st November 2019 we will no longer be accepting FAX referrals or prescriptions.
This is in line with current NHS guidance regarding secure information pathways.
New Hub Appointment Services
Minor Ailments Scheme
This is a scheme, available in parts of Oxfordshire, which offers patients access to health advice and treatment from their local pharmacy. The scheme means you may not need to wait for an appointment to see your doctor. Instead you can choose to go to a pharmacy for advice and treatment. Pharmacists are experts in medicines, can offer advice on minor ailments/illnesses and advise whether you need to see a doctor.
Minor Ailments Scheme patients information leaflet
Named GP For All Patients
All our patients now have a named GP who will be responsible for the care and support that our surgery provides to them. We hope this will provide and continue to promote the continuity of care for our patients. If you'd like to know your named GP is please call the surgery.
Your named GP will ensure that you receive the best possible level of care and support from our surgery and will work with other relevant healthcare professionals, who are involved in your care, to ensure that your care meets your individual needs.
Even though you have been assigned a GP this does not mean you can only book with that GP or prevent you from seeing any doctor or nurse you wish, at either of our two surgeries.
Please note: It does not mean that the named GP will take on vicarious liability for the work of other doctors or health professionals. The named GP will not take on 24 hour responsibility for the patient, the requirement does not imply personal availability for GP's throughout the working week. The named GP cannot be the only GP to care for that patient.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Local Patient Participation Report now available to view here
(Site updated 01/04/2020)