Meet the Team

Nurses

We have 4 nurses, all RGNs who are employed by the practice and are available for general advice, dressings, injections (travel and immunisations), emergency contraception and cervical smears. An appointment can be made with them without seeing the doctor first.

Healthcare Assistants

Our part-time healthcare assistants are available for phlebotomy, blood pressure checks and ECGs. Ask the receptionist if you wish to make an appointment and they will put you in the correct list.

Pharmacists

As qualified healthcare professionals, our pharmacists can offer advice on minor illnesses, repeat prescriptions and medication reviews.

Wellbeing Team

Social Prescribing Link Workers

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Sylvia Cunniffe (f)

Administration

There are three admin staff who are responsible for data input, coding of patients notes and receiving and returning patients records as they leave and join the practice. They are also responsible for summarising patient records.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

We run a busy practice at times reception, secretarial and administrative staff are under pressure. We ask that you be a patient patient. Any questions they ask will be to ensure you get the most appropriate care.

Secretaries

We have two secretaries who support the doctors. They are responsible for typing referral letter as dictated by the doctors, and answering any telephone queries about referrals. They are also responsible for insurance reports.

Community Midwives

The midwife is attached to the practice and helps to run the ante-natal clinics and parentcraft classes. She does post natal visits at home.

Community midwife number: 01295 229776

Community Nurses

Community nurses are also referred to as district nurses

The nurses are employed by Oxfordshire Primary Care Trust and attached to the practice. They bring nursing care to the sick at home, on a doctor’s recommendation, and can be contacted on 01865 902377.

Health Visitors

Health visitors are registered nurses/midwives who have additional training in community public health nursing. We provide a professional public health service based on best evidence of what works for individuals, families, groups and communities; enhancing health and reducing health inequalities through a proactive, universal service for all children 0-5 years and for vulnerable populations targeted according to need.

Hightown and Windrush Health Visiting teams have merged and are now called Orchard Health Visiting Team. They are based at Orchard Health Centre, Cope Road, Banbury, OX16 2EZ. For support or advice, please TEXT the Health Visiting messaging service, Chat Health on 07312263081. All questions about your child’s health and/or development are welcome and no question is too “basic”. We are here to support you.